Welcome to your Welpco guide

Browse available profiles in your area.

You can view:

• the services offered;
• rates;
• reviews;
• availability;
• profile information.

Find a Welper→

1. If no profile matches what you need, you can post your request in the Marketplace tab.
2. Your request will be visible to available Welpers, who can review the details and apply directly.
3. This is a great way to receive multiple proposals for your project.

Once you have found the right Welper:

• choose a date and time;
• add important details;
• confirm your booking.

The Welper will receive a notification and will be able to accept your request.

Payments are processed securely through Welpco.

When you book a service, an amount equivalent to one hour of service is pre-authorized and placed on hold.

Once the service has been completed, the Welper submits their start and end times through the platform. The final amount is then calculated based on the actual time worked.

Your final invoice may be higher or lower than the initial pre-authorized amount, depending on the total number of hours required to complete the service.

The payment is only processed once the service has been completed, and you will receive an invoice showing the hours worked and the final amount charged.

You will also receive a copy of the invoice for your records.

Once the booking is made, you will be able to communicate directly with your Welper through the platform’s messaging system.

Use this feature to:

• ask questions;
• share important information;
• confirm appointment details.

Make sure that:

• the location is accessible;
• instructions have been communicated;
• the Welper has all the necessary information.

Once the service is completed:

• leave a review about your experience;
• rate the Welper.

Your reviews help other clients make informed decisions and help maintain a trusted community.

From your dashboard, you can:

• view your bookings;
• track their status;
• communicate with your Welpers;
• access your invoices;
• view the requests you posted in the Marketplace.

Go to my bookings→