Welcome to your Welpco guide

Welpco uses Stripe to process payments securely.

If you have not already done so, you will need to complete your Stripe account setup in order to receive payments directly into your bank account.

During the creation of your Welper profile, you will be prompted to set up your Stripe account. Once your account has been created, simply follow the instructions below:

1. Business Type: select “Individual / Sole Proprietorship.”
2. Personal Details: for the Job Title field, you may enter “Self-Employed” or a more specific title such as “Dog Walker,” “House Cleaner,” “Cook,” etc.
3. Business Information: for Industry, select “Personal Services – Other Personal Services”; for Website, enter www.welpco.com; for Product/Service Description, provide a brief description of the services you offer.
4. Banking Information: enter your personal bank account details to receive your weekly payouts directly into your account.

Set up my payouts→

A background check is not required to be visible on Welpco.

However, completing one can help you stand out to clients and increase their confidence in your profile.

Welpers who have completed a background check may be viewed as more trustworthy by some clients, particularly for in-home services, babysitting, family assistance, or pet care services.

In addition to being visible to clients, you can also browse opportunities posted in the Marketplace tab.

In this section, you will find requests from clients who are actively looking for a Welper.

You can review the details of each opportunity and apply to the ones that match your services, availability, and service area.

When a client books your services, you will receive a notification.

You will then be able to review the booking details, including:

• the type of service requested;
• the date and time;
• the service location;
• any important information provided by the client.

Always take the time to carefully review the request before confirming.

If a client selects you for a service, you will be notified through the platform.

Make sure to:

• confirm the booking promptly;
• communicate with the client if you have any questions;
• review the address, date, time, and service details;
• arrive on time;
• complete the service professionally and respectfully.

To increase your chances of receiving bookings, make sure your profile remains complete and up to date:

• your services;
• your rates;
• your availability;
• your service area;
• your profile photo;
• your profile description.

Once the service has been completed, make sure to follow the required steps within the platform.

You will be asked to submit your start and end times so that Welpco can accurately process the booking and generate the customer invoice when applicable.

Clients will have the opportunity to leave a review on your profile, which can help you receive more bookings in the future.

You will also be able to rate and review the customer based on your experience.